PRIVACY POLICY
Privacy Policy
HumanOS, Inc. respects the importance of privacy in humanitarian coordination. This policy explains how we handle information submitted through humanerelief.org and related HumanOS workflows.
Effective date: October 7, 2026
HumanOS, Inc. is a Virginia nonstock corporation. We use this policy to explain how we collect, use and handle information when people visit our website, request humanitarian assistance, offer resources or participation, upload supporting materials, or contact us.
Depending on the workflow, information may include contact details, organization details, location, the type and urgency of a humanitarian need, resources or capabilities offered, free-text responses, communications preferences, and supporting materials. Please do not submit information that is unnecessary for the request, offer or participation opportunity.
When you report a need, we may collect information about the need, its location, urgency, people affected, and a contact person. We use this information to support humanitarian intake, review, verification and coordination. Information submitted through this workflow does not guarantee assistance or a particular outcome.
When you offer help or register to participate, we may collect information about you, your organization, capabilities, availability, contact details, and any relevant supporting information. We use this information to assess and coordinate potential humanitarian participation. Marketing consent, when offered, is separate from acknowledgement of a form submission.
We use submitted information to operate the website and its workflows; communicate about a request, offer or registration; help identify, verify and coordinate humanitarian needs and available capacity; maintain operational records; protect against misuse; and meet applicable organizational obligations. We do not use submitted information for purposes that are incompatible with the reason it was provided without an appropriate basis or notice.
We may share information with service providers and people who support the operation of our website and humanitarian coordination activities, only as appropriate to the purpose of the information and subject to applicable safeguards. The specific recipients and operational arrangements may change as our systems develop; we will update this policy when material practices change.
Supporting documents, photos and videos may contain personal, operational or location information. Only upload materials you are authorized to share, and avoid including unnecessary sensitive personal information. We may use uploaded materials to understand, review or coordinate the related request or offer.
HumanOS uses PostHog to understand website traffic, page visits, and technical performance.
PostHog is configured to operate in cookieless mode, with session recordings and automatic interaction capture disabled.
Our analytics implementation is designed to avoid collecting personal information entered into humanitarian assistance requests, offers of help, participation forms, or uploaded documents.
We review our analytics configuration to help ensure that information is collected appropriately and that visitor privacy is respected.
We take reasonable steps to protect information in our care. No method of transmission or storage is completely secure. We retain information for as long as needed for the purposes described in this policy, operational continuity, dispute resolution, or applicable obligations. We do not state fixed retention periods here because they require operational and legal verification.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to withdraw optional communications consent. We will review requests in light of our operational needs, legal obligations and the safety of affected people and communities. To make a request, contact us using the details below.
HumanOS may process information in the United States and in other locations where our service providers or coordination activities operate. The jurisdictions in which information is processed may have data-protection rules that differ from those where you are located. We will provide additional information if our processing arrangements materially change.
We may update this policy to reflect changes to our website, workflows or information practices. The effective date at the top of this page identifies the most recent version. Material updates will be reflected on this page.